Frequently asked questions

Basic Questions

WHAT IS A HOMEOWNERS ASSOCIATION?


"A non-profit organization that overseas the upkeep of a neighborhoods common areas & established general rules for the community"




WHO MAKES THE DECISIONS ON BEHALF OF HOMEOWNERS?


Board of Directors are in charge of all decisions concerning the community




WHAT IS MY ROLE AS A HOMEOWNER?


As a homeowner you should be a friendly neighbor & protect your property. Your legal responsibilities are as followed: adhere to the rules & regulations, bylaws, architectural guidelines, & paying assessments on time each month





HOA FEES

WHAT DO MY DUES PAY FOR?


Depending on the HOA, it covers the operating expenses the association is responsible for




ARE HOA FEES MANDATORY?


Yes. If you own a unit in the community, you must pay assessment dues




WHAT HAPPENS IF I DONT PAY MY DUES


There may late fees applied to your account




WHAT IS A SPECIAL ASSESSMENT?


An HOA special assessment is charged to each home to be used for unexpected expense for a time period. Special assessments are charged in additional to your HOA dues.




HOW DO I PAY MY DUES?


-Mail it to our office -Pay online -Visit our office





MANAGEMENT

WHAT IS A COMMUNITY ASSOCIATION MANAGER


A CAM Manages communities & works with Board of Directors. Often times they take on the day to day operations of the association




WHAT IS THE SMALLEST & LARGEST COMMUNITIES YOU HAVE MANAGED?


The smallest 30 units & the largest over 300 units




HOW DO YOU ENFORCE HOA RULES & REGULATIONS


-Friendly letter/warning letter

-Violation Letter

-If they choose to dispute the violation they can attend an HOA meeting, where the HOA will vote whether to fine or not.





THE BOARD

HOW DO I GET IN TOUCH WITH THE BOARD OF DIRECTORS


Typically, the BOD will want you to contact the management company & they will rely your message or help you with your concerns.




DOES EVERY HOA HAVE A BOARD OF DIRECTORS?


Yes, it is always run by BOD





TERMINOGLY

WHAT ARE THE BYLAWS


Bylaws govern how the HOA operates & contains inform needed to run the HOA.

Bylaws cover the following:

-how often HOA Board holds meetings

-how the meetings conclude

-the duties of each board member

-voting rights

-how many people are on the board




WHAT IS PROXY


A proxy is a document that an owner signs to appoint someone else to vote on their behalf




WHAT IS QUORUM?


A quorum is the smallest number of board members to legally conduct the business of your HOA





CONTACT

US

Tel. 847-697-PPMI

Fax. 866-878-9934

160 Symphony Way

Suite 100

Elgin, IL. 60120

VISIT

US

160 Symphony Way

Suite 100

Elgin, IL. 60120

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